Troubleshooting

When using ConfigBP, you may hit an issue. Below are a few commonly found issues, and procedures to hopefully try and help you fix them. We’re sorry that you’re facing these problems, and hope that the information contained in this section will help you find a solution. Please take a look at the sidebar or the cards below for the various help articles contained within this troubleshooting guide.

📄️ My Android app is crashing when editing game ini files!

We have been made aware of an issue when using ConfigBP for android with the latest API versions and default packaging sessions. When you try editing a configuration file that is included with the game itself, ConfigBP will try writing to this file. Unfortunately, changing in the way Android manages security around these files mean that this is an illegal operation on the latest versions of Android, which can lead to a crash.

📄️ I still can't fix my issue

If you've tried all of the troubleshooting steps listed previously, or your issue isn't discussed please reach out to us for further support. The best way to do this is by sending us an email to howtocompute123@gmail.com. Please include the following information in your email:

Tried all these steps and still can’t fix your issue? Please reach out to us as explained in the I Still Can’t Fix My Issue! section.